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14 Февраля 2018

Магазин одежды не желает выполнять гарантийные обязательства

  Виктор 

Здравствуйте! Сдал самостоятельно куртку на экспертизу. В устной форме сказали, что вещь бракованная и произведена с многочисленными нарушениями. Официально дадут бумагу в понедельник. Мне платить за недобросовестную экспертизу со стороны магазина или все таки сразу подавать в суд?

Ответ:

Доброе утро!
Если заключение экспертизы подтверждает брак заводского характера, Вы можете повторно обратиться с претензией к продавцу с требованиями возмещения расходов на проведение экспертизы, а так же с  требованием о расторжении договора купли-продажи и возврате уплаченной за некачественный товар суммы. Если продавец отказался  удовлетворить Ваши требования в добровольном порядке, то Вы можете обратиться с исковым заявлением  в суд.
С уважением, ДПР РО.

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